REFUND & CANCELLATION POLICY

1. Refund Policy

  • Eligibility: If you are not satisfied with your purchase, you may request a refund within 3-4 days of receiving your order. The item must be in its original condition, unused, and in the original packaging.
  • Non-Refundable Items: Certain items are non-refundable, including but not limited to personalized or custom-made products, and items marked as final sale.
  • Process: To initiate a refund, please contact our customer service team at support@pagangodds.com. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Refund Method: Approved refunds will be processed to the original payment method within 3-4 days. Please note that shipping costs are non-refundable.

2. Cancellation Policy

  • Order Cancellation: You may cancel your order within 2-3 hours of placing it for a full refund. After this period, we may not be able to cancel your order as it might already be processed for shipping.
  • Process: To cancel your order, please contact us immediately at support@pagangodds.com. Provide your order number and reason for cancellation.
  • Refund: If your cancellation is approved, we will process the refund to your original payment method within 3-4 days.

3. Contact Us

For any questions or concerns regarding our refund and cancellation policy, please contact us at:

Pagangods
support@pagangodds.com
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